Responsible gambling | coralcasinouk.co.uk
Gambling controls and support
This guide on coralcasinouk.co.uk explains Coral's published gambling controls and support routes. Settings and exclusion requests must be handled through Coral or the relevant exclusion service. Reading or contacting coralcasinouk.co.uk does not activate a restriction on a Coral account.
If gambling is causing problems, Coral's guidance points to self-exclusion and specialist support rather than a short account closure. The National Gambling Helpline number listed in Coral's guide is 0808 8020 133. For gambling support, visit [GamCare’s website](https://www.gamcare.org.uk/) to find help.
Set limits on deposits and stakes
Coral offers deposit limits for daily, weekly or monthly periods. Its two types of deposit control treat withdrawals differently:
| Control | How it works |
|---|---|
| Spend (Net) Limit | A withdrawal restores some deposit capacity within the limit you have chosen. |
| Deposit Limit | Only deposits count towards this limit. Withdrawing money does not make room for further deposits before the next period. |
| Max Stake Limit | Caps the stake for an individual slot spin. It does not cap the total wagered over a day, week or month. |
| Deposit Curfew | Stops deposits during the weekday and hour combinations you select. |
Reducing a deposit limit takes effect straight away. Raising it requires a further confirmation after a 24-hour wait. A lower Max Stake Limit also applies straight away; a higher one takes effect after 24 hours.
These user-set limits belong to the account where you set them. They do not automatically extend to other Entain accounts you hold.
Keep track of time and take a break
Coral's Reality Check displays an alert after your chosen playing interval. It reports elapsed playing time and lets you continue or log out. If you adjust the setting during a game, the change starts with your next session.
Play Breaks provide pauses lasting between 15 minutes and three hours, with poker excluded from this feature. Coral gives five minutes' notice before a break begins. During the pause:
- Playing and making deposits are unavailable.
- Withdrawing funds remains possible.
- You can still consult your payment and gambling history.
Account closure and Time Out
Through My Account, Coral lets you close an account or block individual products, including Casino. A closure with a selected end time expires automatically. Product blocks may be lifted early, but an account cannot reopen during the first 24 hours following its closure.
Time Out is a separate option lasting from 24 hours to six weeks. You cannot reverse it during the selected period. The account opens again automatically when that period ends; details are available in Coral's My Account area.
Self-exclusion and its scope
Coral describes self-exclusion periods ranging from six months to five years, with extensions available. Once started, self-exclusion cannot be reversed. For its duration, deposits and bets are blocked and Coral stops sending bonus and promotional emails.
The coverage of an exclusion matters. Coral's guide describes these choices:
- Exclude from your Coral account.
- Extend exclusion across all Entain Group labels.
- Use GamStop for wider online exclusion from gambling businesses licensed in Great Britain.
For UK residents, Coral describes GamStop as a free service that blocks online account access and new gambling account registration with those businesses. The registration periods listed are six months, one year or five years. Choose the service and scope directly; contacting coralcasinouk.co.uk is not an exclusion request to Coral, Entain or GamStop.
Questions about coralcasinouk.co.uk
For an editorial question about this coralcasinouk.co.uk guide, the development email placeholder is [email protected]. This is not a gambling support service or a Coral account contact. Use Coral's account support for its controls and the specialist support route above for help with gambling concerns.
Related coralcasinouk.co.uk pages
- [Terms and conditions](/terms/)
- [Privacy policy](/privacy/)
- [Cookie information](/cookies/)
- [Responsible gambling](/responsible-gambling/)
- [Contact information](/contacts/)